We are StoveMaestro, part of DENEXE LTD.

PLEASE NOTE OUR OPENING HOURS AS WE DON'T OPEN REGULAR SHOP HOURS. CLICK HERE FOR DETAILS

You can contact us by email at sales@stovemaestro.co.uk

Alternately if you have a sales enquiry you can telephone us on

0161 743 9567

OUR ADDRESS

UNIT 6 AND 7

COBDEN CENTRE

VERE ST

SALFORD

M502PQ

 

If you require assistance with a technical problem please phone or email us and include your phone number and one of our staff will call you back. as soon as possible. Please include some basic details about your enquiry in your email.

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What Are Your Consumer Rights?

The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you're entitled to the following:

up to 30 days	If your goods are faulty, you can get an immediate refund.
up to 6 months	If it can't be repaired or replaced, then you're entitled to a full refund in most cases.
up to 6 years	If the goods do not last a reasonable length of time you may be entitled to some money back.

You DON'T have a legal right to a refund or replacement just because you change your mind. BUT… please ask us about our returns policy as we may be able to help in-store.
This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06

Goods ordered at home
What Are Your Consumer Rights?

The Consumer Contracts Regulations 2013 say:

up to 14 days

After receiving your goods, in most cases, you can change your mind and get a full refund.

 

The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you're entitled to the following:

up to 30 days	If your goods are faulty, you can get a refund.
up to 6 months	If it can't be repaired or replaced, then you're entitled to a full refund in most cases.
up to 6 years	If the goods do not last a reasonable length of time you may be entitled to some money back.

 

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06